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Privacy Policy

1. Introduction

We respect and protect your privacy. This Privacy Policy explains how Karlborgs Elkontroll AB collects, uses and protects your personal data when you interact with us, for example through our website, by email or when booking our services.

Data Controller:
Karlborgs Elkontroll AB
Address: Sävelundsgatan 8, 44138 Alingsås
Phone: 010-210 33 50
Email: info@karlborgs.com
Company Registration Number: 556837-0190

2. Personal Data We Collect

We only collect personal data that is necessary to provide our services and communicate with you. This may include:

  • Name
  • Address
  • Telephone number
  • Email address
  • Swedish personal identity number (only when processing ROT tax deductions)
  • Billing information
  • Information you provide through contact forms, email or telephone
  • Any messages or notes relating to an assignment

3. How We Collect Personal Data

We collect personal data when you, for example:

  • Contact us through our website, by email or by telephone
  • Request a quotation or book a service
  • Become a customer
  • Provide information required for a ROT tax deduction

4. Purposes and Legal Basis for Processing Personal Data

We process personal data for the following purposes and on the following legal bases:

  • Contract – to provide quotations, book and perform services you have ordered
  • Legitimate interests – for customer contact, communication and follow-up
  • Legal obligation – for invoicing, accounting, processing ROT tax deductions and reporting to the Swedish Tax Agency

5. Processing of Personal Data for ROT Tax Deductions

When you use the ROT tax deduction, we process the personal data required under applicable legislation, such as your Swedish personal identity number and information about the property where the service is performed. This information is used solely to administer the ROT tax deduction and is reported to the Swedish Tax Agency in accordance with applicable regulations.

6. How Long We Retain Personal Data

We retain your personal data only for as long as necessary for the relevant purpose or as required by law, for example under Swedish accounting legislation.

When the data is no longer required, it is deleted or anonymized.

7. Sharing of Personal Data

We do not share your personal data with third parties unless necessary. However, personal data may be shared with:

  • Accounting service providers
  • IT and system providers used for website operation, booking and administration
  • The Swedish Tax Agency in connection with ROT tax deductions
  • Other public authorities where required by law

All recipients process personal data in accordance with applicable data protection legislation. We have data processing agreements in place with all service providers that process personal data on our behalf.

8. Transfer of Personal Data Outside the EU/EEA

As a general rule, we process personal data within the EU/EEA.

If personal data is, in exceptional circumstances, processed outside the EU/EEA, we ensure that the processing complies with applicable data protection legislation, for example through the use of Standard Contractual Clauses.

9. Cookies

We use cookies on our website to ensure functionality and improve the user experience. Some cookies are necessary, while others are used for statistics or analytics and require your consent.

More information about the cookies we use and how you can manage your preferences is available via the cookie icon in the bottom-left corner of the website and in our separate Cookie Policy.

10. Your Rights

You have the right to:

  • Request information about the personal data we process about you
  • Have inaccurate personal data corrected
  • Request deletion of your personal data, where permitted by law
  • Object to or request restriction of processing
  • Request data portability, meaning that you can receive your personal data in a structured, machine-readable format
  • Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

We encourage you to contact us first if you have any questions or concerns regarding our processing of personal data.

For questions or requests, please contact us at info@karlborgs.com.

11. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling within the meaning of Article 22 of the GDPR.

12. How We Protect Your Personal Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or unlawful use.

13. Changes to This Privacy Policy

We may update this Privacy Policy when necessary. The latest version will always be available on our website.

Last updated: 2026-03-02